Managed Application Services

Modern applications require continuous monitoring, maintenance, operational support, and platform governance long after initial deployment.

At Adaptive Development, we help organizations operate and maintain business-critical applications through proactive monitoring, incident management, platform maintenance, and operational support services.

Our teams work across cloud platforms, enterprise applications, mobile applications, integrations, and AI-powered systems to ensure reliability, security, and long-term sustainability.

Technologies

InstanaCloud MonitoringFirebaseKubernetes

Capabilities

Monitoring & Observability

Dashboards, alerts, and health signals across applications and platform dependencies.

  • Error monitoring and alerting
  • Application health monitoring
  • Cloud platform monitoring
  • Enterprise system monitoring
  • Custom alert configuration
  • Operational dashboards

Incident Management

Triage, escalation, and resolution practices that protect SLA and business continuity.

  • Root cause analysis
  • Audit log reviews
  • Error investigations
  • Incident response
  • Production issue resolution

Platform Maintenance

Patches, upgrades, and technical debt reduction for long-running production systems.

  • Framework upgrades
  • Dependency updates
  • Security patching
  • Platform modernization
  • Mobile SDK updates
  • Cloud service updates

Integration Support

Ongoing care for interfaces, mappings, and data flows between connected systems.

  • Third-party API monitoring
  • Vendor platform updates
  • Integration maintenance
  • Data synchronization support
  • Enterprise system integrations

Operational Governance

Runbooks, access controls, and change discipline for accountable operations.

  • Certificate renewals
  • Token lifecycle management
  • License tracking
  • Service continuity planning
  • Deployment history management

Customer Support Enablement

Tooling and workflows that help support teams resolve issues with platform context.

  • Feedback systems
  • Ticket workflows
  • User issue tracking
  • Support process integration

Our goal is to help organizations maintain reliable, secure, and continuously evolving technology platforms while reducing operational risk and technical debt.

Related insights

Engineering perspectives connected to this service area.

Article

What It Takes to Run IBM Sterling OMS on Google Kubernetes Engine

Adaptive Development translates a Kubernetes-proven IBM Sterling OMS 10.0.2607.1 reference to Google Kubernetes Engine—unified ingress, IBM MQ, session and JWT hardening, and GCP security.

Case Study

Cash on Delivery Across OMS, WMS, and TMS: What Breaks Without Orchestration

Cash on Delivery looks simple in the order capture screen—but payment is not collected until the driver hands over goods. Without orchestration across IBM Sterling OMS, warehouse fulfillment, transport management, and integration middleware, COD orders stall between shipped and paid.

Case Study

When a Return Order Brings Your Fulfillment to a Halt: Solving Critical IBM Sterling OMS Production Issues

How return-order exceptions across payment, TMS, inventory, and external integrations disrupt IBM Sterling OMS—and a structured engineering approach to reproduce, diagnose, and recover production incidents.